Q Magazine - Winter 2018/19

8 M The name Ritz-Carlton is synonymous the world over as a deluxe hotel brand that represents the very finest hospitality. The striking logo, that is so recognisable as a statement of excellence, is an amalgam of the British royal seal (the crown) and the logo of a financial backer (the lion). From its birth in 1927, with the opening of the Ritz- Carlton Boston, it has witnessed global growth built on a legacy that honours the principles of Cesar Ritz, the “king of hoteliers and hotelier to kings” as well as the gastronomic accomplishments of his partner, Auguste Escoffier, the godfather of fine dining. Today Ritz-Carlton hotels and resorts are to be found on every continent and is very much a company on a strong growth curve. Beyond hotels, Ritz-Carlton alsomanages, under its brand, spas, golf courses, residences, luxury meeting venues and, from 2020, will also promote its own luxury cruises on custom-made super yachts. Looking after and exceeding the needs of each and every guest is at the very foundation of the Ritz-Carlton success story. The hotels are considered the gold standard of hospitality because of the conviction that employees are the face of their company, and that service isn't just part of the brand, it is the brand. Attention to detail is bound to have a positive effect on guests and The Ritz-Carlton are justifiably proud of the high percentage of repeat business from contented customers. For those of you who would perhaps like to see the bar placed even higher then mention should be made of the Ritz-Carlton Club Level. To be found at many of the hotels, this exclusive domain offers club level guests even more individualised attention with dedicated lounges where delicious food offerings are prepared throughout the day and a personal concierge is available to assist you with everything from hard-to-get restaurant reservations to changing your airline flights. The Crown and the Lion From a Boston beginnings and into the “Big Blue” with The Ritz-Carlton Hotel Company Set sail on a journey of discovery with The Ritz-Carlton Yacht Collection. Designed to combine the luxury lifestyle of The Ritz-Carlton® and the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection will offer bespoke voyages on the first of three custom-built yachts from 2020. Each yacht will feature 149 suites, each with its own private terrace, and accommodate up to 298 guests in a relaxed, casually elegant atmosphere. Coming soon... The Ritz-Carlton Yacht Club